Job description

IGL’s Phoenix, Arizona Branch location is currently seeking a detail-oriented and highly organized Warehouse Manager to join our team. In this role, you will be responsible for managing dynamic warehouse & distribution operations which involves a wide range of goods on behalf of our clients, while ensuring compliance with regulations, tech-savvy interfaces, and modern technologies.

The Warehouse Manager oversees the efficient receipt, storage, and fulfillment of a wide range of goods.  They manage people, processes, and systems to ensure productivity targets are met, while adhering to health and safety regulations.  A strong emphasis is placed on leveraging technology to optimize warehouse operations, including inventory management, order fulfillment, and logistics coordination.

Key Responsibilities:

  • Prepare, process, complete, and inspect all necessary documentation, including Bills of Lading, Commercial Invoices, packing lists, certificates of origin, customs declarations, and OS&D declarations.
  • Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and safety compliance.
  • Ensure the efficient receipt, storage, and dispatch of warehouse goods.
  • Implement operational policies and procedures.
  • Lead and manage a team of warehouse staff, including hiring, training, and performance evaluations.
  • Maintain customer relationships and satisfactory rapport.
  • Interact with customers via phone, email, WMS and in person
  • Meet with prospective clients to showcase warehouse, people, systems, and service.
  • Provide quotes for short term and long term storage and liase with IGL sales representatives.
  • Deliver proposals and contracts, verify and validate criteria specific to warehouse projects such as Insurance and contractual compliance.
  • Assist with sales efforts to negotiate and close new business to build warehouse customer base.
  • Utilize warehouse management systems (WMS) accurately and productively to monitor and manage inventory and generate applicable customer charges.
  • Implement and maintain inventory management software and barcode scanning technology.
  • Analyze data to identify trends, issues, and areas for improvement.
  • Coordinate with IT for system upgrades and maintenance.
  • Plan an dcoordinate logistics for incoming and outgoing shipments.
  • Work with suppliers and transport companies to ensure efficient and timely delivery of goods.
  • Oversee the preparation of orders and ensure accurate and on-time deliveries.
  • Ensure compliance with health and safety regulations.
  • Conduct regular safety audits and trainings sessions.
  • Maintain a clean, orderly, and safe working environment.
  • Identify opportunities for process improvement and implement solutions.
  • Stay up-to-date with the latest warehouse technologies and industry trends.
  • Develop and execute strategies to improve efficiency and reduce costs.

Job Type: Full-time

Compensation: Negotiable, Commensurate with Experience, Eligible for Profitability-based bonuses and referral-based bonuses.

Work Schedule:  Generally Monday-Friday 1st shift, with some occasional weekend or overtime project facilitation as needed.

Work Location: In person, Phoenix, Arizona US

Ability to Relocate:  Phoenix, AZ: Candidates outside the greater Phoenix area must relocate before starting work (Required)

Benefits:

  • Individual Retirement Account w/ employer matching
  • Health, Dental, Vision Insurance Coverage
  • Supplemental Accident & Critical Illness
  • Paid Time Off
  • Employee-friendly policies, incentives, recognition, and activities

Experience / Requirements:

  • Must have minimum five years experience in warehouse management, with at least 2 years in a supervisory role.
  • Must be proficient in warehouse management system (WMS) and inventory management software.
  • Must have strong understanding of modern warehouse practices and procedures.
  • Must have excellent leadership & organizational skills.
  • Must demonstrate strong ability to analyze data and provide actionable insights.
  • Must posess strong knowledge of health and safety regulations (OSHA).
  • Must have tech-savvy aptitude with a keen interest in implementing an dutilizing new technologies.
  • Must have fork-lift certification.
  • Must be & remain drug-free.
  • Must be able to operate computer system effectively & accurately.
  • Must be able to adhere to standard safety processes & policies.
  • Must have reliable transportation to/from work.
  • Must be authorized to work in the USA.
  • Must be at least 18 years of age.
  • Must have strong organizational & communication skills – oral & written.
  • Must be able to complete job tasks while demonstrating adequate care, concern & good-stewardship for our company resources.
  • Must be able to engage with internal & external staff, customers, and vendors in a professional, courteous, and cooperative manner.
  • Must be able to pass a background check.
  • Must demonstrate steady employment and dependability with a vetted history of effective leadership.

Priority will be given to candidates who also hold any of the below:

  • Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, or a related field
  • Transportation of Dangerous Goods (TDG) Certificate
  • IATA Certified Training Professional (CTP)
  • International Maritime Dangerous Goods (IMDG) Certification

Interested candidates should submit Letter of Interest/CV and Resume to iglcareers@iglnow.com.  Click here to Apply Now:  https://forms.office.com/r/Pmxi89WFrE

About IGL:

  • IGL is a freight forwarder, logistics carrier, and warehouse operator headquartered in Charlotte, NC with branch locations elsewhere in the Carolinas, Texas, and Arizona.  Learn more about our company at www.iglnow.com.
  • IGL is a member of Security Cargo Network, using such partnerships to advance our international logistics community and better serve our customers, while being a better vendor partner to our fellow SCN members as well.  Learn more at https://www.securitycargonetwork.com/
  • IGL is a Non-Vessel Operating Common Carrier (NVOCC), Ocean Freight Forwarder, and operates nearly 1 million SF of warehousing space.